Monet Software
Cloud-based Workforce Optimization solutions for small and medium sized contact center businesses.
SMBs, Workflow, Contact Center
Los Angeles, CA
Exited, Feb 2019
Acquired by
About Monet Software
Monet’s platform allows for the automation of Workforce Management tasks such as creating efficient schedules for incoming calls, emails, and chat volumes, tracking key metrics in accordance to company’s business goals, and monitoring calls for quality, training, and compliance purposes.
Monet’s platform allows for the automation of Workforce Management tasks such as creating efficient schedules for incoming calls, emails, and chat volumes, tracking key metrics in accordance to company’s business goals, and monitoring calls for quality, training, and compliance purposes.
